Privacy Policy

Online Privacy Policy

Last revised: Nov 19, 2024

Duck Creek Dental (owned by PAAL Dental PLLC) is committed to protecting the privacy of our users. This privacy policy (the “Policy”) describes how we collect, protect, use and disclose personal information obtained. Please read this Policy carefully. By accessing or using our website or be a customer of Duck Creek Dental, you acknowledge that you have read and understood the Policy and agree to the Policy and consent to all to all actions taken by us with respect to your information in compliance with this Policy. If you do not agree to this Policy, then you must not use or access our website.

  1. Collection of Personal Information
    We collect personal information, such as name, email address, address, phone number, insurnace information, and payment information only when you voluntarily submit a form on our website or at our office. We also collect non-personal information, such as your IP address, browser type, and operating system, to improve our website and user experience.

  2. Use of Personal Information
    We use the personal information that we collect to provide you with products or services you have requested, to communicate with you about your account, and to send you marketing and promotional materials. We may conatct you using email, phone call, SMS, and voice messgaes. We also use non-personal information to analyze website usage and to improve our website .

  3. Disclosure of Information for Legal Reasons
    We may disclose your personal information to government agencies or other companies as required and/or permitted by law, such as to comply with a Notice to Attend or other legal process, to prevent or investigate fraud, to protect the safety of any person, or to enforce our website policies. We may also disclose your personal information to our auditors, legal counsel, or consultants as necessary for us to comply with legal obligations and/or to protect our legal interests.

  4. Choices About Your Information.
    You have various options to choose and control your information:

    1. You can opt-out of receiving marketing or advertising material from us by contacting us to let us know your preferences;

    2. You can adjust your browser setting to refuse all or some browser cookies or receive alerts;

    3. You can opt out of sharing browsing information by using browser settings to disable cookies on this web site;

    4. If you have any concerns, questions, or requests regarding your personal information, please contact us.

  5. Other Disclosure of Information
    We do not sell or share consumer information with third-parties for marketing purposes..We may share your personal information with our affiliates, subsidiaries, or other companies under common ownership or control with us, for business purposes as permitted by this Policy. We may also share your personal information with third-party service providers who assist us with our operations, such as hosting our website, analyzing data, or processing payments. These third-party service providers have access to your personal information only as necessary to perform their functions on our behalf and are contractually obligated to maintain the confidentiality and security of your personal information.

  6. Compliance with HIPAA
    If you are a patient, we are committed to protecting your protected health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA). We will not use or disclose your protected health information except as permitted by HIPAA or as required by law. We may share your protected health information with our business associates who are contractually obligated to abide by HIPAA standards and who are providing services on our behalf.

  7. Protection of Social Security Numbers
    We take the protection of your Social Security number seriously and will not disclose it to any third party, except when necessary as detailed above.

  8. Encryption of Data
    We use industry-standard encryption to protect personal data during transmission and storage.

  9. Use of Website Data Analytics Software
    We use Google Analytics and Bing Webmaster Tools to analyze website usage and to improve our website. These services may collect non-personal information, such as your IP address, browser type, and operating system. Google Analytics and Bing Webmaster Tools may also use cookies to collect information about your website usage. You can opt-out of Google Analytics by using the Google Analytics Opt-out Browser Add-on.

  10. Disclaimer of Responsibility for Privacy Practices of Linked Websites
    Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of these websites before providing any personal information. Our Policy only applies to information collected by our website.

  11. Compliance with California Consumer Privacy Act and California’s Online Privacy Protection Act
    As required by the California Consumer Privacy Act (CCPA) and California’s Online Privacy Protection Act (CalOPPA), we will disclose to California residents what personal information we collect, how it is used, and whether it is shared with third parties. We will also provide California residents with the right to edit or delete their personal information, if applicable.

  12. Compliance with Canada’s Personal Information Protection and Electronic Documents Act
    We are committed to protecting the personal information of Canadian residents in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). We will obtain consent before collecting, using, or disclosing personal information and will only collect, use, or disclose personal information for purposes that a reasonable person would consider appropriate.

  13. Inapplicability of Certain Privacy Regulations
    The European Union’s General Data Protection Regulation (GDPR), the United Kingdom’s Data Protection Act, Australia’s Privacy Act of 1988, and any other government privacy regulations outside of the United States and Canada do not apply to our website as we only offer goods or services within the United States and Canada.

  14. Children Under the Age of 18

    The Site is not intended for use by children under the age of 18. In accordance with the Children's Online Privacy Protection Act of 1998 (“COPPA”), the Practice does not knowingly collect personal information from children under 13 without parental consent. When the Practice receives information (with parental consent) from users under the age of 13, we will not share their personal information with third parties, regardless of their stated preference given at registration, in compliance with COPPA.

  15. Changes to Privacy Policy
    We reserve the right to modify our Policy at any time. If we make material changes to our Policy, we will make commercially reasonable efforts to notify you by email (if you have provided us one) or by posting a notice on our website. However, such notice is for your convenience only and shall not be required for effectiveness of the change. The date the Policy was last revised is identified at the top of this Policy. You are responsible to periodically visiting our website and this Policy to check for any changes. Any revised version of this Policy supersedes all previous versions. Your continued use of our website after we make changes is deemed to be acceptance of those changes.